Naswakt-RCM HIPAA Compliance Statement

Naswakt-RCM is dedicated to ensuring full compliance with HIPAA regulations, adhering to national standards to safeguard medical records and personally identifiable health information for healthcare providers and their patients.

• We implement both technical and administrative safeguards to secure Protected Health Information (PHI) in alignment with HIPAA privacy rules.
• We stay up-to-date with evolving HIPAA standards and their implications for transaction and code sets, privacy, and data security.
• Our compliance measures extend across both physical and digital platforms, including necessary website and software integrations.
• All healthcare solutions used by Naswakt-RCM to manage revenue cycle services for providers and patients are fully compliant with HIPAA regulations.

Notice of Privacy Practices

At Naswakt-RCM, protecting your privacy and health information is a top priority. In accordance with federal regulations, we’ve established clear policies for how our team handles this sensitive data. This Privacy Policy outlines your rights to access and control your health information. Our use and disclosure of your data support payment processing, healthcare IT functions, and other internal operations as needed.

Naswakt-RCM Policy Updates

Naswakt-RCM reserves the right to modify or update its services, features, policies, and information as necessary.

Information Naswakt-RCM Collects

Naswakt-RCM may collect the following information:

• Personal data: name, address, date of birth, Social Security number, insurance details, and other demographic information.
• Medical data: diagnosis, treatments, procedures—this information is essential to deliver our services and handle insurance claims.

How Consent Is Obtained for SMS Messages

Healthcare providers using Naswakt-RCM’ services confirm they have obtained patient consent to receive SMS communications. Patients either explicitly agree to or are reasonably expected to receive messages related to their care and billing.

Opt-Out Options

Recipient may opt out of SMS communications at any time. Every message includes opt-out instructions. Once a patient opts out, Naswakt-RCM will cease all SMS communication to that individual and notify the respective provider.

Use of Collected Information

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Any mobile or email information collected through our website will not be sold, shared, or disclosed to third parties for marketing or promotional purposes.

The information collected by Paymedics is used to:

• Deliver our healthcare services
• Process insurance billing
• Maintain HIPAA compliance

Our staff is trained to manage this data responsibly and in accordance with privacy regulations. Patients also have control over their health information, as outlined in our Privacy Policy.

By checking this box, you agree to receive text messages from https://naswakt-rcm.com/ at the phone number provided above related to follow up inquires, marketing. You may reply STOP to opt-out at any time. Reply HELP to(-) for assistance. Messages and data rates may apply. Message frequencLearn more on our Privacy Policy and Terms & Conditions page.

Access to Information

Access to patient data is strictly limited to authorized Naswakt-RCM personnel. We’ve implemented robust security measures—such as encryption and firewalls—to ensure sensitive information is protected against unauthorized access.

Individual Rights Regarding Their Data

Patients have the right to:

• Request and review copies of their data
• Correct inaccurate information
• Request deletion of their data
• Limit how their data is used

Naswakt-RCM supports these rights and provides mechanisms to exercise them
Mandatory Disclosures

In compliance with HIPAA, Naswakt-RCM must disclose the following to patients:

• Who is collecting their data
• The purpose of the data collection
• How the data will be used
• Who may access the data
• Their rights to access, amend, and restrict the use of their data

Privacy Policy Access

The full Naswakt-RCM Privacy Policy is accessible on our official website. You can find it linked on the homepage, and it’s also available for download in PDF format.

Data Protection Measures

Naswakt-RCM employs a range of safeguards—physical, electronic, and procedural—to protect your data. Encryption software and internal privacy policies are in place to ensure the confidentiality and security of all client and patient information.

In the Event of a Privacy Breach

If a privacy breach occurs, Naswakt-RCM will:

• Notify affected individuals and relevant authorities
• Take immediate corrective actions
• Comply with all HIPAA breach notification requirements

Patients also have the right to file a complaint with the U.S. Department of Health and Human Services.

Cookie Usage Policy

Naswakt-RCM uses cookies to enhance user experience, including:

• Remembering user preferences
• Monitoring website activity
• Improving website functionality

Types of Cookies Used

We utilize:

• Session cookies: Temporary, removed once your browser is closed
• Persistent cookies: Stored on your device until they expire or are deleted

Sharing Information Collected Through Cookies

Naswakt-RCM does not share cookie-collected data with any third party.

Subsidiaries and Business Associates

Naswakt-RCM works with subsidiaries and business associates to deliver our services. We may share your health data with these partners, who are contractually bound to comply with the same HIPAA privacy and security standards we uphold.